Social Media Research Support

Research requires clean data, and social media as a data source is anything but clean! ICUC is a great resource for cleaning and “prepping” social media data so your analysts can dive into information that already meets their criteria.

Are you seeking posts from a certain time period, from a certain demographic, speaking on a certain topic, from a certain region and you want to make sure they don’t relate to certain other variables that often show up with purely automated listening solutions? We bring our people-powered manual team to these kinds of challenges and we get the job done right.

How can ICUC help us with research support tasks?

Cleaning & Prep Work

  • We setup queries and then sift through the resultant feeds
  • We sort through all items to approve/reject them
  • We accomodate for the variables and parameters set out by you
  • We refine our queries over time becoming more efficient
  • We transfer these clean data feeds to you in the format you prefer to receive

More Advanced Research Support

  • Once we have clean data, we can also sort into categories or lists to provide more value to your analysts
  • We can provide additional investigative support to research and drill down into Twitter accounts and content to determine demographics
  • We can conduct some specific tasks to categorize, rank, sort or filter your data based on your proprietary or standardized research methodologies
  • We can become strategic partners over time once we get to know your teams and methods; semi-dedicated teams are available